Shipping Policy

At ShopIDW, we care about every order — our goal is to ensure your items arrive safely, promptly, and in perfect condition.
We partner with reliable international logistics providers to deliver your products efficiently and with care.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number.

Shipping Time

• Standard Shipping: 7–15 business days (depending on destination)

• Express Shipping: 3–7 business days (available in selected regions)

Please note that delivery times may vary due to customs inspections, public holidays, or unexpected weather conditions.

Shipping Fees

• Free shipping for all orders over $59 USD.

• For orders below $59, a small shipping fee will apply based on your region and the chosen delivery method.

Customs & Taxes

International shipments may be subject to import duties, taxes, or customs fees.
These charges are the buyer’s responsibility and vary depending on local regulations.
We recommend checking your country’s import policy before placing an order.

Lost or Delayed Packages

If your package is delayed, missing, or damaged, please contact us at jiuwangbao@foxmail.com or via Telegram @msmax589.
We will work closely with our shipping partners to investigate and resolve the issue as quickly as possible.

Thank You

Thank you for shopping with ShopIDW.
We truly appreciate your patience, understanding, and trust in our brand.